Everyone always said to me "Oh, a Bill Clark Home, how wonderful". And they were right! I just love my new home! My experience with so many of your company's representatives was nothing but exemplary from start to finish. I do however, clearly have to thank you.
I can't imagine what I would have done without your guidance and direction through this whole process. Had I gone somewhere else I just don't think i would have ever received the same care and support. Whenever I turned to you with my concerns you either explained things more clearly to me so I would understand what was going on better or when my concern was legitimate you stepped right up to the plate for me and made sure the job was done correctly. Now it is true that I did receive that some courteous and professional service from others in the company, Marjorie Lanier and Dale Gambrell would be wonderful examples, but you took it even further. I recall times when you spoke up on my behalf all on your own because you, yourself saw something that needed addressing. you made me feel like I always had someone looking out for me, like an angel on my shoulder the whole time. I can't begin to tell you how grateful I am for all your kind and caring professionalism.
On the occasions when we did need to speak, no matter the topic, it was always a pleasure. We worked things out and left the conversation giggling over something. I always left feeling like everything would be alright because it was in your hands and that you had my back.
Gail, I am so very grateful to have had you on the team for one of the biggest deals in my personal life. This experience just would have never been the same without you. Thank you so very, very, very much.. for everything!
With kindest personal regards, I am sincerely yours, Wendy A Stefano
-Wendy A Stefano